🇬🇧 UK ONLY 🇬🇧

Frequently Asked Questions

Find answers to all your questions

What's Wax & Words?

Wax & Words is a UK-based candle brand that blends literature and fragrance to create immersive reading experiences. Our hand-poured candles are inspired by classic and contemporary stories, transporting readers into the worlds of their favourite books through scent. Each fragrance is carefully crafted to complement literary themes, making every moment of reading even more atmospheric. Whether you’re diving into a dark Gothic novel or wandering through sunlit meadows of pastoral fiction, Wax & Words helps bring stories to life.

How often are new candles created?

We are always experimenting with new scent combinations and literary inspirations. New candles are released throughout the year, often as part of seasonal collections, limited editions, or special collaborations. We also take inspiration from customer suggestions, so if you have an idea, let us know!

I am an influencer. Are you game for collaborations?

We love working with content creators who share our passion for books and immersive storytelling! If you're interested in collaborating, please reach out to us at info@waxandwords.co.uk with details about your platform and audience. We’re always open to creative partnerships, whether through social media features, reviews, giveaways, or exclusive collaborations.

What are your shipping policies?

We dispatch all orders within 1-2 business days and ship via Royal Mail 48 Tracked for reliable delivery. For full details on shipping times and policies, please refer to the Shipping Policy section in the website’s footer.

What are your return & refunds policies?

We offer a 14-day return policy, provided the item is unused and in its original packaging. Refunds are processed once returns are received and inspected. For full details, including exceptions and procedures, please check the Returns & Refund Policy section in the website’s footer.

Are your candles vegan?

Yes! All Wax & Words candles are made with 100% vegan-friendly wax and do not contain any animal-derived ingredients. We use high-quality plant-based waxes and cruelty-free fragrance oils, ensuring that our products align with ethical and sustainable values.

Why was Wax & Words created?

Wax & Words was founded by a lifelong book lover who has always been fascinated by the way stories shape our emotions, memories, and imagination. Books are more than just words on a page—they hold the power to transport, inspire, and evoke a sense of time and place. The idea behind Wax & Words was to explore ways of making the act of reading even more immersive, creating an experience that engages the senses and deepens the emotional connection to literature.

At its core, Wax & Words is about celebrating the magic of storytelling—from the sweeping romance of love stories to the boundless creativity of fantasy, the heart-racing suspense of thrillers, and the mind-expanding possibilities of science fiction, for instance. It is a tribute to the way books can shape our world, transport us through history and imagination, and stir emotions that linger long after the final page is turned.

What's the average burning time?

Burn time varies depending on the size and type of the candle. As a general guide:

  • 150g candles burn for approximately 30-40 hours

To ensure the longest and cleanest burn, always trim the wick to 5mm before lighting, allow the wax to melt evenly across the surface on the first burn, and avoid burning for more than 4 hours at a time.

What books can I pair with your candles?

Each Wax & Words candle comes with a “Pairings” section, where we recommend books that match the candle’s atmosphere, themes, and scent profile. These recommendations are updated regularly to include both timeless classics and exciting new reads, ensuring there’s always something fresh to discover.

We believe that scent can enhance the reading experience, making it more immersive and memorable. Whether it’s the dark intrigue of a Gothic novel, the heart-pounding tension of a thriller, the warmth of a romance, or the adventure of a fantasy epic, each candle is crafted to complement the mood of a great story.

For the latest book pairings, check out the product descriptions on our website or visit our blog, where we explore even more literary matches and reading experiences.

I have a great idea for a candle. Can I share it with you?

Absolutely! We love hearing from fellow book and fragrance lovers! If you have an idea for a literary-inspired candle, whether it's a genre, book theme, or unique scent combination, we'd love to hear it. You can submit your ideas through our suggestion form on our website or email us at info@waxandwords.co.uk. We’re always exploring new inspirations, and if your idea sparks something special, it might just become part of our collection!

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